Over the years, the KPO outsourcing industry has grown by leaps and bounds, as KPO includes information-based business activities that form an integral part of an organization’s business chain. Here are four reasons why companies outsource KPO services:
- Outsourcing KPO helps companies to drastically cut down on cost
- Professional KPO services provide a company with additional value creation
- Outsourcing provides easy access to specialized knowledge and expertise
- By outsourcing KPO services to India, companies need not hire or train in-house KPO professionals
India – the world’s leading KPO destination
In the year of 2006, the NASSCOM (National Association of Software and Service Companies) estimated that the total market size of the KPO sector in India was around $1.5 billion. By the year of 2010, Evalueserve estimated that India had taken over 15% of the global KPO market. Ever, since then, there has been no looking back for the KPO sector in India. Highly educated professionals, experience in research, fluency in English, low labor cost and a favorable time zone are some of the factors that have lead to India’s success in providing KPO services.
Have you outsourced KPO services before? Which KPO service would you like to outsource? Share your thoughts, views and questions on outsourcing with us. We, at Outsource2india love to hear from you!